Policies and Information
Check-In: After 4 pm.
Check Out: Before 11:00am
Checking in after 6pm
- Directions to the Sugar Pine Cabin.
- Proceed directly to the rental.
- The cottage will be ready for arrival. We'll send you instructions on getting the keys.
- You will also find wifi and emergency contact information just inside the door if you need assistance.
Rental Rates: Rates based on 4 guests, 6 maximum. Extra guest charge: adults $25/night, $15/nt kids, $25/nt pets. Extra guests must be approved of in advance of arrival. Rates subject to change without notice.
Smoking: Please NO SMOKING OF ANY KIND INSIDE. We pride ourselves on keeping our cottages clean and smoke-free. There will be a $750.00 cleaning fee charged to your bill if you smoke in the room. This applies to tobacco, marijuana, elephant dung or anything else. Smoking outside ONLY!
Pets: Please let us know in advance if you will be bringing any four footed friends along. Pet fee and house rules apply. We welcome well behaved pets.
Guests are responsible for cleaning up after and damages caused by their pets. Additional pet fees apply.
Pet Owners click here our pet agreement and house rules.
Adventures with your Dog Guide.
All Bookings: An advance payment of 50% is due at the time of booking. The balance is due 30 days prior to arrival and will be charged to the account on file. Cancellations made 30 or more days before arrival will receive a refund less a 1 night cancellation fee. Cancellations within 30 days of arrival will receive refunds for nights rebooked minus a one night/cottage cancellation fee.
Onsite Events: Please call for pricing and policy information. Onsite events require prior approval. We do not allow groups to self-cater gatherings onsite. An advance payment of 50% is due at booking. The estimated balance is due 90 days prior to the event and will be charged to the account on file. Cancellations 90 days or more before the event date will receive a refund less a $500 or 1 night (which ever is greater) cancellation fee. Cancellations made 90 - 14 days prior to the event will receive refunds minus a 50% cancellation fee. Event payments become non-refundable within 14 days of the event date.
Weather and Roads, November to May: Please be prepared for winter driving conditions to, from and around the Lake Tahoe Area. We highly recommend arriving and departing via Hwy80 vs Hwy50. Hwy89 at Emerald Bay between Tahoma and South Lake Tahoe is subject to frequent and extended closures. Even if major roads are clear, side streets and parking areas may be snowy and icy. We recommend having good winter or all season tires and have chains for all vehicles. Make sure your window wipers are in good shape and have an antifreeze type fluid in your wipe-washer tank. Pack a blanket, some snacks, water and tissue, in case of weather related delays.
Click or Call CalTrans for current road conditions.1-800-427-7623
Cancellations due to Weather, Road Conditions, smoke, fire and events beyond out control: Cancellations for weather and reasons beyond our control will not be accepted unless all roads leading to Tahoma are closed for the entire day of your arrival. For the purposes of this reservation, the following do not constitute grounds for cancellation: Chain controls, traffic metering, inclement weather, smoke, fires without evacuation warnings and temporary closures due to accidents, construction, snow removal and the closure of Hwy 89 at Emerald Bay for avalanche control.
Failure to check-out and/or late check-outs. Please read the following information carefully.
The check-out time and date are important because we have made reservation contracts with incoming guests to use your rental starting the day you check-out. Please be courteous and give us time to prepare our cottages for arriving guests.
Check out time is before 11:00 am on the day of departure. All late checkouts must be approved in advance. In many cases, a late checkout may not be possible. Checkouts between 11 am and 1 pm will be charged a $250 late checkout fee. Checkouts after 1 pm will be charged an additional night's rents.
Although we don't anticipate any problems in this regard, we want to be sure that you are aware that if for any reason you cannot or do not completely vacate your room by the check-out time on the date you are to leave, we have the right under California law to, and will, enter your room, collect your belongs, change the lock on the door, and make that room available to the arriving guest who has a reservation for it. This is necessary in order for us to be able to honor our contractual arrangements with our incoming guests.
We will keep your belongings for you and will return them to you upon request.
